Circohvac

CircoHVAC is part of Circospin, and we therefore refer to the privacy policy of Circospin B.V.

Circospin B.V. respects your privacy and is committed to protecting your personal data. We believe it is important that our services are transparent, personal, and reliable. We are therefore constantly looking for ways to improve our services and tailor them as much as possible to your personal wishes and needs. In doing so, we process your personal data carefully and securely. Furthermore, we only process your personal data in accordance with the General Data Protection Regulation (hereinafter: GDPR) and/or other specific privacy legislation.

This privacy statement explains which personal data Circospin B.V. processes from you, why we do this, how we protect your personal data, what rights you have as a data subject, and how you can exercise them. We also indicate how and where you can file a complaint.

Who is responsible for processing your personal data?
Circospin B.V. is the data controller and is located at Pijlkruid 77 (2408 LJ) in Alphen aan den Rijn and is registered with the Chamber of Commerce under number 82488142. Circospin B.V. can be reached by email at info@circospin.nl or by phone at 0172-889100.

Which personal data does Circospin B.V. process from you?
Circospin B.V. processes your personal data if you have provided it to us and if you use the services of Circospin B.V. By personal data, we mean all information about an identified or identifiable natural person. In any case, we may process the following personal data:
– Name and address details
– Payment details
– Email addresses
– Phone numbers
Why does Circospin B.V. process this personal data?
We process your personal data for the following purposes:
– Processing your payment
– Sending our newsletter and/or promotional brochure
– To be able to call or email you if necessary to perform our services
– To inform you about changes to our services and products

How does Circospin B.V. secure your personal data?
All personal data provided by you is treated with the utmost care and strict confidentiality. We ensure that appropriate technical and organizational measures are taken to adequately protect your personal data against misuse, loss, unauthorized access, unwanted disclosure, and unauthorized changes.

Furthermore, the personal data provided by you is only used for the aforementioned purposes and shared with individuals within our organization who need to be aware of your personal data to provide you with proper service.

If you have the impression that your personal data is not adequately secured or there are indications of misuse, please contact Circospin B.V. by sending us an email or calling us.

Does Circospin B.V. share your personal data with third parties?
Circospin B.V. only shares your personal data with third parties if sharing is necessary for the proper execution of the agreement that Circospin B.V. has concluded with you, to comply with any legal obligation, or when you have given explicit consent for this. With these third parties, who process your data on our behalf, Circospin B.V. concludes a processor agreement to ensure that they also maintain an appropriate level of security and confidentiality for your data, similar to what we apply ourselves.

Where does Circospin B.V. store your personal data?
Your personal data is stored exclusively within the European Economic Area (EEA), and specifically in the Netherlands. If storage outside the EEA should nevertheless occur, Circospin B.V. will request your explicit prior consent for this. Circospin B.V. will also ensure that additional safeguards are in place regarding the storage of your personal data outside the EEA.

Does Circospin B.V. engage in automated decision-making or profiling?
Circospin B.V. does not engage in automated decision-making or profiling.

How long does Circospin B.V. retain your personal data?
Circospin B.V. does not retain your personal data longer than is necessary for the purpose for which we obtained it, as well as a reasonable period thereafter for any administrative and financial settlement of your assignment. Circospin B.V. may also retain your personal data longer if you grant explicit and specific consent for this. Finally, Circospin B.V. may also retain your personal data longer if Circospin B.V. is legally obliged to do so.

If the agreed or legal terms have expired, Circospin B.V. will delete your personal data.

Circospin B.V. applies the following retention periods for the categories of personal data mentioned below: Circospin B.V. does not retain your personal data longer than is strictly necessary to achieve the purposes for which your data is collected.

Is personal data processed and stored when visiting the Circospin B.V. website?
When you visit the Circospin B.V. webpage, https://www.circospin.nl, the following data is automatically stored and processed in a log for the purpose of providing services:
– Browser cookies

The processing of this data is necessary for technical reasons to make our services available. The data may also be used to compile internal system and usage statistics. However, this does not involve data that can be traced back to specific individuals. Insofar as statistics are compiled to design that webpage according to user preferences, pseudonyms are used for this.

To conduct business efficiently and pleasantly with Circospin B.V. or via our websites, cookies are used. Cookies are pieces of information stored on your computer by your internet browser. Circospin B.V. uses these cookies to recognize you on a subsequent visit. This means you do not have to repeatedly enter the same required data. This use makes it possible to improve our services, enhance the functionality of our website, and adapt it to the wishes of our visitors. The use of cookies does not mean that we know everything about you; it concerns summary information. Circospin B.V. uses these cookies to optimize your convenience. It is not our intention to infringe on your privacy during your use of the website. It is possible to adjust your browser settings in such a way that no information is stored on your computer or that you are informed in advance about the use of these cookies.

In addition, we also use Google Analytics to track the services on the website and receive reports on visitor numbers. The information that Google obtains is anonymized and does not include your IP address. Google may provide the obtained information to third parties if Google has the information processed by third parties or if Google is legally obliged to do so. If you wish to prevent the collection of this anonymous data, we advise you to install the Google Analytics Opt-out Browser Add-on. You can opt out of Google’s advertising cookie [https://www .google.com/settings/ads/onweb#display_optout], or block Google Analytics cookies by installing the opt-out plugin. Opting out is also possible on the opt-out page of the Network Advertising Initiative.

The information that Google obtains is stored in the United States. Google adheres to the rules of the Privacy Shield, with which they can offer an adequate level of protection as intended in the GDPR.

What rights do you have under the GDPR?
As a data subject under the GDPR, you have the following rights:
– Right to access your personal data;
– Right to erasure of your personal data. If there is a legal retention obligation, your personal data will be deleted immediately after the expiry of this retention obligation;
– Right to rectification or restricted use of the collected and processed data;
– Right to data portability (the right to transfer personal data);
– Right to be forgotten;
– Right to object to data processing.

Circospin B.V. will process your request regarding the exercise of your right(s) within the statutory period of 4 weeks. For complex requests, the period may be extended once by 4 weeks. In processing, Circospin B.V. makes use of the legal possibilities to grant or reject your request(s). If your request is rejected, we will provide a proper justification.

If Circospin B.V. acts as a processor and another party is the data controller of your personal data, then Circospin B.V. will forward your request(s) to the data controller as soon as possible. In that case, you will receive a response to your request(s) from the data controller.

How can you file a complaint?
It is possible that despite our careful handling of your personal data, you are still dissatisfied with something. In that case, you can contact the following address for information on filing a complaint: Marco Pastoor, m.pastoor@circospin.nl, 0651696130.

Additionally, you can fill out the contact form on the website.

Should you be dissatisfied with the handling of your complaint, you can contact the Dutch Data Protection Authority. This can be done via the complaint form on the website of www.autoriteitpersoonsgegevens.nl, but you can also send a letter to:
Autoriteit Persoonsgegevens
Postbus 933374
2509 AJ Den Haag
0900-2001201

Always state in your letter which personal data and which organization it concerns, whether you have previously contacted that organization, and how they responded to your complaint. Also indicate what you wish to achieve with the complaint.

Amendment to privacy statement
Circospin B.V. reserves the right at all times to amend this privacy statement to reflect the latest developments in the field of the GDPR and other privacy legislation. The most current version of the privacy statement can be found on the website. In case of discussion, the latest privacy statement published on the website will be used as a basis.

Circospin B.V.
November 2023